The Mail app that comes preinstalled on all Apple devices like the iPhone, iPad and Mac is widely used by iOS and ipadOS users to send and receive emails, regardless of what e-mail service they use. I went ahead & deleted/reloaded onto our android phones & so far that's working. There you will find the Software Update option. Your account configuration should match the following settings. I had the same difficulty with syncing AOL email on my iphone but the app specific password generated by AOL ( for iphone) worked there. @AuthorJJSmith @TomD80106675 You can't load an AOL email onto a Kindle thru Kindle email function now. You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email. Please follow the steps below to reset the network settings from your iPhone: 1- Tap Settings 2- Tap General 3- Scroll Down and tap "Reset" 4- Tap "Reset Network Settings" 5- Confirm it tapping "Reset network settings" 6- Now try again with your AOL email account. Go to account security, then click on generate app password, from there you will see “select app” click on iPhone mail. To fix the mai.appl not working on the iPhone, open the Settings app and access General settings. Your iPhone can't get an email if it's not connected to the internet. This is the most common reason for IMAP AOL not responding error on an iPhone or Android phone, mostly, AOL users do not enter the correct server routes or authorise the ports. When there is a pending software update for your device, it is common that some of the applications installed on your device start misbehaving. Check iPhone network connection. For those having problems with AOL Mail, try the following: Open AOL in a browser–not via an app or the Mail Settings Go into settings for your AOL account under account security there is a 2 step login process Check if there are updates available for the software. ‎Download apps by AOL Inc., including AOL: News Email Weather Video, TechCrunch, Oath: Impact, and many more. Tap General, then tap iPhone Storage (or iPad Storage). IMAP server name: imap.aol.com Tap the affected app, then tap Offload app. But if you use AOL app loaded onto Kindle it does work. Simply press and hold the Home and sleep/wake buttons at once on your iPhone or iPad until the Apple logo appears on the screen. Copy the password it generates, go back to settings, account and passwords and add account, aol. (To force reboot iPhone 7 and 7 Plus, check out this post.) 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